applications
An extensive collection of Presence, Collaboration & Messaging Tools designed to ensure enhanced productivity and superior customer relations.
As an integral part of our Managed Services offerings, we are focused on providing a suite of Presence, Collaboration and Messaging tools that are designed to address your business challenges. Inter-Tel’s award-winning software solutions are designed to enhance your organization’s operations, streamline employee productivity, facilitate mobility and increase the levels of customer service you provide.
What Are Presence Tools?
Presence tools simplify how, when and where a user wishes to communicate. These tools allow others to gain visibility into a user’s situation, so they become more aware of key information, such as availability and location. Additionally, Presence tools enable a user to stay connected to associates, customers, partners and vendors—especially if they’re geographically dispersed.
What Are Collaboration Tools?
Collaboration tools enable enterprises to foster a dynamic, real-time environment in order to share ideas and information to achieve common goals. Collaboration tools allow two or more people in geographically dispersed locations to communicate more effectively—streamlining business processes, improving customer care, enhancing employee productivity and reducing expenses.
What Are Messaging Tools?
Messaging tools enable businesses to have an “always on” channel of communication. These e tools capture incoming messages and store the communication history for immediate or delayed access. Our messaging technologies enable users to automate message capture for more effective time management, as well as enhance every element—sender/receiver, message and transport—of the communication process.